Customize your jewellery

Hello =)

If you are here it is because the colour of the earring or the design does not match with your outfit, don't worry, together we will redesign it and customize your handmade jewellery.

It should be noted that you can only change the colour of the product and a small modification in the design, below lines I will explain the conditions of the service in detail.

If you want to start this new adventure you have to do the following steps:

1-Write me an email or through Ig to coordinate what the new design will be like and if it is feasible to make the changes.

2- After reaching an agreement you can proceed to pay for the product and pay for the customization service using this link: customize your handmade jewellery
3- Then I will start making prototypes and I will send you photos of the process to know if we are on the right track, here you have the option of making only 2 changes.

4-After I have the final product, I will send you the product.

As all my products are made with a lot of patience and by hand, I need time to make them, that is why I ask for your patience. The time it took me is 20 days or less between making the sketches and final production.

Terms and Conditions
Colour change: The colour change will be made according to the available color palette, which is why we have to talk about it beforehand, if in case I don't have the colours you need, I can see the possibility of getting it.

Design change: I can make a slight design change (maximum 10% of the total product) because the prices are based on the current design.
If you don't like the first proposal, I can make you another and a final proposal.
If you are ultimately not satisfied, I will refund 50% of the total price of the product (which would compensate for my time invested and the material for the prototypes). In addition, I will also refund 100% of the shipping you paid.

As it is a personalized product that requires time to redesign, that is why there is a service charge of €25 and you have to add it to your purchase by following this link: customize you handmade jewellery

Refund and exchanges: As it is a personalized product, no changes or refund can be made after shipping.

If you agree with everything detailed above, it means that we are ready to start designing your new jewellery. =)

If you have more questions you can write to me on IG or lacamaleonicadesign@gmail.com